Privacy Policy

Effective Date: 1st Nov 2024

1. Introduction
Welcome to Tropic Trails. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website, https://tropictrails.com. By using our site, you agree to the terms of this Privacy Policy and consent to the processing of your data as outlined below.

2. Information We Collect

We collect information to provide and improve our services, personalize your experience, and communicate with you effectively.

Personal Information: When you contact us or book a tour, we may collect personal details like your name, email address, and phone number.
Non-Personal Information: We use Google Analytics and Microsoft Clarity to collect non-personal data such as IP addresses, browser type, and site interaction details for analytical purposes.

3. Use of Google reCAPTCHA v3

Our website employs Google reCAPTCHA v3 to help detect and prevent spam and abuse. This service analyzes your interaction with our website, subject to the Google Privacy Policy and Terms of Service. By using our website, you consent to reCAPTCHA’s data collection as part of these terms.

4. Purpose of Data Collection

We use your data to:

Enhance User Experience: Data from Google Analytics and Microsoft Clarity helps us understand how users interact with our site, improving functionality and content.
Provide Services: Your personal information allows us to communicate with you effectively, respond to inquiries, and facilitate bookings.
Prevent Abuse: Google reCAPTCHA v3 helps us secure our website from spam and abuse by verifying legitimate use.

5. Data Sharing and Disclosure

We do not sell or share your data with third parties, except as necessary for essential services such as analytics and communication. We use the following third-party tools, each of which maintains its own privacy policies:

Google Analytics: Learn more
Microsoft Clarity: Terms and conditions, FAQ
Google reCAPTCHA v3: Learn more
Brevo: Used to manage email communications. Learn Brevo’s privacy policy

6. Your Data Privacy Rights

Depending on your location, you may have rights under GDPR, CCPA, or other regulations to access, correct, delete, restrict, or port your personal information. If you wish to exercise these rights, please contact us at info@tropictrails.com or call us at +91 96056 06685 or +91 90481 70694.

7. Data Security

We implement robust security measures to safeguard your data. However, no online system can guarantee absolute security.

8. Cookies and Tracking

Our site uses cookies to improve user experience and track site performance. By using our site, you consent to our cookie usage. You may manage your cookie preferences through your browser settings.

9. Children’s Privacy

Our services are intended for individuals 16 years and older. We do not knowingly collect information from children under 16 without parental consent.

10. Changes to This Privacy Policy

We may update this Privacy Policy as our practices evolve. Please review this page periodically for any changes.

Contact Us
For questions or concerns regarding this Privacy Policy or to exercise your rights, please contact us:

Email: info@tropictrails.com
Phone: +91 96056 06685, +91 90481 70694
Mailing Address: Tropic Trails, 2/1094, Thuruthy, Fort Kochi – 682001, Kerala, India
Contact Page: https://tropictrails.com/contact/